V9000 Zero client

  1. Can I manage the V9000 Zero Clients remotely?  - 20110408

  2. How can I optimize the V9000 to work with VMware View 4?  - 20100501

  3. Where can I find the latest firmware for the V9000?  - 20110208

  4. Where can I find the user guide for the V9000?  - 20100501

  5. How do I use the PCoIP Zero Clients with PCoIP Host Cards and where can I find a driver update?  - 20110208

  6. When I use my USB wireless scanner I am randomly disconnected from my desktop.  - 20101028

  7. Do I need any specific type of DVI cable for the monitor?  - 20101103

  8. When playing a video, the audio is not in sync with the video.  - 20101104

  9. A password has been set on the V9000 but we don't know what it is - how can we reset it?  - 20110308

  10. Is there any way to set both monitors to position 0 to allow them to mirror?  - 20110308


 
  Can I manage the V9000 Zero Clients remotely? 

Yes, you can find the management vmdk file and documentation in the zip file below. The management program runs in VMware Player or Workstation and uses a browser interface. 

PCoIP_MC_rel-1.7.0-rc_pcoipmc_1_7@2921.zip

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 How can I optimize the V9000 to work with VMware View 4? 

View_4_to_PCoIP_zero_Client_Optimization_issue.pdf

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 Where can I find the latest firmware for the V9000? 

Teradici Firmware 3.5.0 GA Release.zip

NOTE: Do not use Google Chrome to update as it will error with an upload already in progress message

Release notes are in pdf format and are included in the zip file.

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 Where can I find the user guide for the V9000? 

V9000 Administrator's Guide

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 How do I use the PCoIP Zero Clients with PCoIP Host Cards and where can I find a driver update? 

Using PCoIP Zero Clients with PCoIP Host Cards.pdf

PCoIP_Driver_SW_v3-3-20.zip

Release Notes:

This update is for remote workstation users using PCoIP host cards in blade, rack or tower workstations. The PCoIP Host Software is a collection of drivers and applications that enables Windows to interact with PCoIP Host Processor installed in a host PC/worksation and a PCoIP zero client. The host software driver release 3.3.20 is compatible with zero clients using firmware release 3.3.0 and includes the following new features:

  • Support for PCoIP connections between remote workstations with PCoIP host cards and VMware View PCoIP software clients. This feature requires the latest (post 4.5) VMware View release.

See the release notes in the download package for more information.

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 When I use my USB wireless scanner I am randomly disconnected from my desktop. 

USB Scanners use Isochronous transfer which is not supported in the PCoIP V9000 at this time. A new firmware release 3.3.0 is scheduled for release early 2011 which should address USB devices requiring Isochronous transfers.

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 Do I need any specific type of DVI cable for the monitor? 

The V9000 only supports DVI (Single Link). You should be able to use DVI-D(Single Link) or DVI-I(Single Link)

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 When playing a video, the audio is not in sync with the video. 

Teradici has an updated driver for this issue. This works with VMware View 4.5

Teradici Audio Driver

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 A password has been set on the V9000 but we don't know what it is - how can we reset it? 

To reset the password from the zero client click on Options -> Password -> Reset.
This will present you a Challenge, send this to support@10zig.com and we can get you the response.

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 Is there any way to set both monitors to position 0 to allow them to mirror? 

No, monitors cannot be set to the same position.

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