How can I tell what version of firmware is installed on my thin client? How can I tell what version of firmware is installed on my thin client? Go to the control panel (terminal properties) on the general tab you will see the Software Version information.
Version 8 and below:
Version 9 and up:
How can I change the wallpaper/background and screensaver? Version 8 and below:
From the 10ZiG Manager right click on the thin client and select personalize.
Version 9 and up:
Double click on the thin client in the 10ZiG Manager to bring up Linux Client Configuration
Click on the Add Connection ICON at the top of the Linux Client Configuration box. Highlight Display Settings and select Add.
Select the background (Wallpaper) choice
Or select Import to choose a custom image
My users are typing away and get a message about the maximum number of
characters exceeded. They are pressing the record key (ALT F3). In keyboard mapping, remove the ATL F3 functionality and this should no longer be an issue.
How do I keep my users from changing the properties on sessions either through properties of the ICON or in connections manager? From terminal properties - security tab, check to Hide connections configuration tab and check Require password to modify configuration and enter a password. Changes can be made only after the password is entered correctly and the Hide connections configuration tab has been unchecked.
Version 8 and below:
Versiion 9 and up
How can I add a certificate to the Linux thin client? Copy the cert to /tmp/config/files/cacerts on the thin client.
cp /tmp/mnt/HDD/*.cer /tmp/config/files/cacerts
Issue the "freeze" command
What is the difference between WBT and TBT mode? TBT="Text Based Terminal Mode" - using unit as if similar to a dumb terminal with only 5250 sessions on it.
WBT="Window Based Terminal Mode" For use with other connections such as RDP. It has a Graphical interface and uses less resources than desktop mode but is not as convenient.
Where can I find a manual for my Linux thin client? My terminal is in desktop mode how can I window my sessions? Right click down on the task bar near the time and you will see the option to window the sessions.
Where to I set the proxy settings within Firefox or Mozilla? To set the proxy in Firefox you need to select Tools -> Options -> General -> Connection.
To set the Proxy in Mozilla you need to go to Edit -> Preferences -> Advanced -> Proxies.
We have created a web browser session and checked to Identify it as
MS Internet Explorer. When displaying our email page, the page partially loads but does not show the emails. If we uncheck the Identify
as MS Internet Explorer option, emails are displayed but new emails are no longer in bold font. You cannot use "Identify as MS Explorer" with many types of web mail sites. The content displayed by a site depends on what type of browser it thinks it is using. As for new emails not in bold -- that is a Firefox issue - you may get better results by changing the font settings.
Flash doesn't work in HDX. HDX in Linux does not support FLASH.
How do I go between sessions in TBT mode? Ctl+Alt+Up arrow jumps back to the previous session, Ctl+Alt+Down arrow jumps to the subsequent session, Ctl+Alt+End will take you to Terminal Connection Manager and from there F2 enters the Terminal Setup.
*NOTE - starting in version 03.03g19 the key sequence only jumps to subsequent display sessions, not printer sessions.
What does "Send Keep Alive" do in Advanced Options under
the Connection tab of the display session properties? Sends a "ping" or a "no-op" command to the host at a user specified interval.
How do I create a Powerterm session and make is start
automatically?
- Define your powerterm session.
- Define a telnet session as shown in image below.
- Then autostart telnet session from connection mgr.
I want to remap my enter keys but I can't, why? The enter keys are hard coded and cannot be remapped.
How do I remapping Shift+PgUp to DUP key when using
the a Linux Client with 5250 emulation and the 10ZiG 122KB? The Dup key is equal to the Shift+PgUp but Shift+PgUp is mapped to PA3 so the user needs to remap it manually to Duplicate.
I have configured my 5250 sessions to start automatically
but they error out and I have to start them again. This can happen when you are using a wireless NIC. When DHCP is enabled and the NIC is negotiating for an IP there may be a delay causing the session to attempt to start before the network connection is established. Using a static IP will eliminate this issue or an alternate option is to turn on Enable Automatic Reconnect and uncheck Show Foreground on the Advanced page of the session properties. If the connection fails the first time it should automatically try to reconnect without prompting the user.
I have a 5250 display and printer session configured to start
automatically but the printer session always ends up the top session, how can I reverse it so the display session is on top? This relates to the order in which the sessions are created. The sessions start in order of creation so that the last session created is the one that comes up on top. If the printer session is created first it will be opened behind the display session.
How do I set the alternate address for a Citrix server on
the ICA client when natting is involved? The altaddr setting can only be set thru the 10ZiG Manager software installed on a PC, this is done by right clicking on an LTC that appears in the BOSmanager and selecting "Properties", then clicking on the "Misc" tab and the clicking the ICA Global Settings button and then the altaddr can be set in the Firewall settings. After the change has been made it is necessary to send the configuration to the LTC thru the BOS by righting clicking the unit again and selecting Configurations and then Download to device.
Using the RDP session with 2000 Terminal Server I cannot get any sound. Terminal Services Server 2000 does not support sound, Terminal Services Server 2003 does.
I am running an RDP session and get the
numbers 2,4,6,8 when using the arrow keys. Uncheck the box Enable Numlock at startup in the Input Tab of the Terminal Properties to remove the problem. This is not a bug, it is a result of new keyboard mapping.
My RDP session won't work - name of session contains an apostrophe. Create the session name without an apostrophe - Linux RDP sessions do not support.
When I try to establish a connection to my Citrix server, I either get an error negotiating capabilities and then it disconnects or a message that the connection ended because of network error. To reset license file:
- Get a shell (CTRL-ALT-SHIFT-1 keys together)
- Use folllowing commands
- cd /tmp/config
- rm -r .rdesktop
- freeze
- Reboot the machine
To run RDP from a shell:
- Get a shell
- Use following commands
- export PATH=$PATH:/usr/lib/rwin
- export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/usr/lib/rwin
Run rwin from shell trying
- rwin -f -e ip-address-of-server disables encryption
- rwin -f -E ip-address-of-server disables client encryption
- rwin -f -4 ip-address-of-server use RDP version 4
How do I create an RDP session so that it automatically
logs in and starts it automatically? From connection manager create a new RDP connection
Name - name displayed on ICON on desktop
Enter the server name
Enter Logon information including password and domain information
Select OK and an ICON will be created on the desktop
Go to the connection manager and find the created RDP session - select it and select Startup.
Check Enable connection autostart.
Connection will automatically start upon thin client bootup.
How do I set up a Windows share from my thin client? To set up a network connection and the file server is supports samba (Windows share) you can enter the information on the Misc tab of the terminal properties and supply the information for the connection at the top.
Version 6 and lower
Version 7 and up
How do I set up an iSeries share from my thin client?. IBM says to access SMB support use the Netserver name not an I/P address. There are PTF's from IBM which need to be applied to access this share.
For anyone that needs to do this, have them go to the IBM Netserver page on IBM's support site and make sure they have every PTF listed there installed. Some of the ones listed are not included in the normal cumulative fixpacks. PDF on mounting IFS with the Thin Client.
linux_client_s02.pdf
Can I operate the thin client in a horizontal position?. You can operate the thin client in a horizontal position, however it must have the air holes free with at least 1" of clearance.
I set a password on my Linux thin client but I cannot remember it, how can I reset factory defaults if I can't
remember the password? You must be at the unit and use the key sequence of Shift+Control+ALT F. If you have set the password through the 10ZiG Manager and did not upload the configuration file to the 10ZiG Manager, you can restore factory defaults from the 10ZiG Manager, but if you have already uploaded the configuration file it must be done from the unit itself.
When resetting back to factory defaults due to an out of range display resolution remember to give the thin client time to completely boot prior to using Shift+Control+ALT F.
I am having problems with my Open Office - crashes and doesn't work consistently? First thing to check is memory. Unit must have 256 MB Memory in order for OO to work correctly and consistently.
Affirmative (and Compumaster) 122 keyboards don't work. The Affirmative (and Compumaster) 122 keys keyboard do not work on the RBT. However, it works on the LTC as long as the user selects 122 Keys option in the emulation properties.
How can I see files stored on a thumb drive using my Linux thin client browser? From a browser, in the address field type /mnt/disc1 and select go.
I am using Open Office and am not able to save to an SMB share on a
v5r3 AS/400. The IBM PTF MF40347 is required on the AS/400.
How do I set up OO to save on a mapped drive? To connect to the IFS go to Network Properties -> Misc Tab -> Network Share, select SMB and fill in the relevant information and reboot it will then be mounted on the /remote directory.
I am using DHCP and I have been assigned an IP but I can't get out
on the Internet. You may have enable DNS checked in the advanced parameters of the network tab of the terminal properties. Uncheck and the thin client will use the DNS information from the DHCP server.
On the LTC 1000 with wireless card, the wizard does not come up
immediately when first installed, why? This is normal, it does come up after about one minute. This lag is to allows the system to recognize the Wireless Card a nd not ask for the license.
Customer has two routers on the same network and he
wants to be able to use a different router as the gateway for his terminal at different times. The image below shows the command to do this.
(example)
route add default gw 192.168.3.30 eth0 ; define the new route
route del default gw 192.168.3.1 ; delete the old one
or do get rid of it and use default
route del default gw 192.168.3.30 eth0 ; get rid of new one
route add default gw 192.168.3.1 eth0 ; add new one
To make icons to run this procedure, go to a shell and
- cat "route add default gw
eth0" >/tmp/config/files/newroute - chmod 777 /tmp/config/files/newroute
- cat "route del default gw
eth0" >/tmp/config/files/oldroute - freeze
This creates two scripts newroute and oldroute and saves them to flash.
Next use a telnet connection with '-iconic -e /tmp/config/files/newroute for ip 127.0.0.1.
When double clicked, this will add the new router as the default.
Do the same for /tmp/config/files/oldroute.
How do I configure the wireless network card on my LTC thin client? YWireless network configuration options will not appear until the wireless network card is installed and detected in the thin client.
Go to Start/Settings/Control Panel
Select Network Tab in Terminal Properties.
Select Wireless Parameters
Complete the wireless network information - select OK, unit should reboot to wireless network connection.
Installed the Cisco Aironet 350 on my LTC unit running the 2.6 kernel and
there is no place to configure it. Starting with the 2.6 kernel, the Cisco Aironet is no longer supported - the newer Cisco card that supports A, B and G is supported and that card would be detected and the software would show the wireless network setup.
How do I set up a secure SSH connection to an AS/400 from
outside a VPN using a linux thin client? To do this the user needs an SSH server running on the firewall into his VPN. There are several ways to setup a secure connection as described below.
- Define a Putty connection to the firewall using SSH. On the Tunnels tab of the Putty SSH configuration define a new forwarded port. For 5250 the source port could be anything (23, 2023, etc.).
For the destination specify the address of the AS400 and port 23.
(ie - 192.168.0.150:23). Then click the Add button to add this port forwarding.
For the 5250 connection the IP address should be 127.0.0.1 and the port is what you specified as the source port above.
Auto start the Putty session - before you can start the 5250 session YOU MUST LOGIN to the SSH server using the putty session.
Once you have logged in you can start the 5250 session and it is now secure.
- Define a dummy telnet connection to address 127.0.0.1. Then on the Options line put :
-e ssh -Nf -L localport:IP address of AS400:dest port -l
the
is the user to login to the SSH server as the ports are the same as described above. Again you need to login to the SSH server before you can launch the 5250 session. The settings for the 5250 connection are the same as in 1.
- Make a script "user_startup" and put in /tmp/config/files and "freeze".
This script should start the ssh port forwarding using the same ssh command as in 1. ie -
ssh -Nf -L localport:IP address of AS400:dest port -l
Note that this can also be used to setup secure RDP connections (only the port needs to change).
Do the Linux thin clients support LEAP? Yes, most models do, please contact 10ZiG Technology Sales for further information.
My thin client goes to a blue desktop but the only option in the start
menu is EXIT QVWM. Reset factory defaults from the BOSmanager.
Is there a way to issue a reboot command using FTP? Version 8 and lower - FTP to the unit (login as admin/admin)and issue the FTP command "get reboot". Version 9 has FTP disabled.
We have designed a 5250 screen using enhanced user interface
with radio buttons etc on the screen but it doesn’t work on the 5250 session. Enhanced user interface is not supported. There are no plans to implement it.
Where can I find a manual for the RBT/TBT? Where can I find a manual for the older version of BOSmanager? Where can I find a manual for the TBT thin client? How do I log into a domain or authenticate to an
Active Directory? Is there any way to make Firefox addons persistent? Install the extension/addon and exit the browser
- get a shell on the terminal shift-ctrl-alt-0
- issue the command cd /tmp/.mozilla/firefox/(name of session)
- issue the command cp -R . /tmp/config/.mozIlla/(name of session)
- issue the command freeze
How can I set up the U700 to PXE(LAN) boot?
- Press DEL as thin client is booting to enter the BIOS
- Enter password 10ZIG
- Select Advanced BIOS Features
- Change First Boot Device to VIA BootAgent
- Press F10 - Save and Exit
- Thin client will attempt to PXE boot
How can I set up the U800 to PXE(LAN) boot?
- Press DEL as thin client is booting to enter the BIOS
- Enter password 10ZIG
- Select Advanced BIOS Features
- Change First Boot Device to LAN
- Select Integrated Peripherals
- Change Onboard LAN Boot ROM to Enabled
- Press F10 - Save and Exit
- Thin client will attempt to PXE boot
Can I PXE boot to the 10ZiG Manager using the wireless connection? No, PXE is part of BIOS and the BIOS only knows about the built in NIC.
Symbol USB scanner model LS2208 attached to a model U700 will not
initialize on boot. The Symbol LS2208 USB scanner will not initialize on boot on the U700, this is a hardware limitation. To use this scanner, allow the thin client to boot and then plug in the USB scanner.
When updating the firmware from the Firmware Tab in Terminal
Properties using the 10ZiG Manager, what port should I use? When using the 10ZiG Manager the port should be set to 8001.
WWhere can I find a quick start guide for the 5100? I mapped a drive to my iSeries IFS where there are .pdf
files. The hot spots are set but the documents will not display when I click on them from a 5250 session. The PDF Hot Spot is case sensitive. For any .pdf files, the command line for the *.pdf shortcut needs to look like this: /usr/X11R6/acrobat7/Acrobat/bin/acroread /'My Documents'/as400/<H> with as400 being replaced with the shortcut name the user created on the thin client.
For Example:
Where can I find instructions for mounting bracket installation? Mounting Bracket Guide
How can I set my U800 to boot to USB thumb drive? Insert the USB thumb drive and boot into BIOS. In the BIOS, under Advanced BIOS Features, set the Hard Disk Boot Priority making certain the USB thumb drive is first
Where can I find a manual for the version 9 VDI thin clients? 10ZiG VDI Version 9 Manual.pdf
Where can I find documentation on using the 10ZiG USB Linux Desktop? I set my display resolution too high and now all I get is a black screen. There are two options to reset your video resolution
- Reset factory defaults from the 10ZiG Manager (or BOSManager)
- Restore factory defaults from the thin client itself
- Reboot the thin client to the blank black screen
- Press Shift+Control+ALT F from the keyboard directly attached to the thin client - reboot thin client
- Upon reboot factory defaults are restore and setup wizard is presented
Using RDP and connecting to a Windows 2008 server - I can connect once but after that get an internal licensing error. Edit the RDP connection Configuration - Options Tab - Check Enable Per User Licensing (use this option even if your server is not using per user licensing). If the option is not available, please contact technical support.
How can I play a .wav file? When selecting the .wav file you will be notified that the link must be opened by an application.
Select Choose
Select the usr folder and then the bin folder within and then check wavplay
Now when prompted to select an application to run the .wav file select the application WAVPLAY
I double click on my web browser (Firefox) ICON and I get a message that Firefox is already in use. Remove the space out of the ICON name
How can I get Ctrl+Alt+Del to work in Xendesktop? To change the behavior of the client, edit the folowing file:
Edit "wfclient.ini" in terminal properties -> control panel > Ica global settings> Advanced > Edit
wfclient.ini
[WFClient]
TransparentKeyPassthrough=Remote
The mouse scrolls extremely slow when using ICA or Xendesktop client on a 5672. There is a parameter you can use to overcome the scrolling issue.
Edit "wfclient.ini" in terminal properties -> control panel > Ica global settings> Advanced > Edit
wfclient.ini
[Thinwire3.0]
...
TW2StopwatchMinimum=100
...
And set a smaller value, 50 for example.
Note: If this does not resolve the issue and you are using dual monitor the issue is most likely a hardware performance limitation. ICA takes advantage of the video hardware acceleration to render the remote desktop. The chip has hardware limitations when the display area exceeds 2048 pixels (horizontally or vertically), which is the case when using the dual screen (extended desktop) option.
How do I configure the wireless connection on a TBT-1000 (51xx)? Enable Wireless Adapter in TBT-1000
I am trying to connect to a Cisco ASA 5505 Series using the Linux Cisco VPN Client without success. The latest version of the VPN Client is 5.0 but is only supported on Windows (includes the support for the 5000 series)...
Cisco has not maintained the software for Linux since 4.8 (the version 10ZiG is using on Linux thin clients)
A list of the suported servers (found in the release notes of 4.8) is as follows:
- Cisco IOS devices that support Easy VPN server functionality
- VPN 3000 Series Concentrators
- Cisco PIX Firewall Series
Unless Cisco decides to move forward we cannot update the client.
Can a Linux Thin Client be authenticated using a Radius authentication system? For wired TLS and PEAP are supported. For wireless, WPA(2) Enterprise and TLS/PEAP/LEAP are supported.
Version 9 of the firmware - RADIUS authentication is only support in wireless not wired.
Version 8 both wireless and wired is supported.
When I connect to Citrix XenApp with the Linux Thin Client it
appears the Firefox Client is not detecting the Citrix Plugin correctly. When you get to the screen below DO NOT take the option to INSTALL but rather select Skip to Log On underneath the green INSTALL option
If you take the option to INSTALL you will be presented with an option to download a file. Cancel out as the Citrix Receiver is already installed but Firefox is not aware of that install at this point.
