The upper row of Function keys do not work correctly in the emulation
session when using Citrix.
Since I cannot uninstall Citrix, is there a way to get the
Citrix Secure access ICON off the desktop? Go to: start|run regedit
GFind key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ Explorer\Desktop\NameSpace\10995051-69E9-4dd-A8AE-326C588F0FF0
Remove that last key the 10995051-…. Just right-click and chose remove.
That will remove it from the desktop.
How do I lock out Internet Explorer so my users cannot access it?
Click Start, then click Run or go to Start/All Programs, Administrative Tools/Local Security Policy.
Type secpol.msc and then click OK.
Go to software restriction policies, right-click on Additional Rules.
Left-click New Path Rule...
Under Path, enter the patch to Internet Explorer (default path is C:\Program Files\Internet Explorer\IEXPLORE.EXE
Under Security Level, be sure that Security Level is set to Disallowed.
Click Apply.
PCCR 7000 PSC Scanner will not work with some Thin Clients
The issue is the USB port. The scanner will work on USB ports lower than 2.0 but if the unit has a 2.0 USB port a USB hub is needed for the scanner to work.
We have a monitor that has native resolution of
1920x1200 - the XP thin client only seems to allow for a maximum of 1024x768. The on-board video chip on the unit will not handle wide screen. However, there are a couple of options. You can purchase a PCI video card that handles wide screen and install that in the thin client (10ZiG Technology sells PCI video cards that can do wide screen).
How do I determine what BIOS my thin client has installed? You can find it at the front screen when the unit starts up - also you can have the BIOS set to halt with no keyboard and then pull the keyboard out when it boots to read the BIOS version.
How do I get a Plantronics headset from Pegasus or any USB audio
device to work on the XPe thin client?
Do the following process without the headset plugged in.
- Download the zip file below and extract
- Please copy the information file, wdma_usb.inf, to the C:\windows\inf folder.
- Right click on it and install it.
- Copy the system file, usbaudio.sys, to c:\windows\system32\drivers folder.
- Commit the changes.
- Plug in the headset and if you are prompted for the file go to drivers section
- Make sure in sounds the default device indicates the headset
How can I get BOSaNOVA TCP/IP to work with Real Vision software,
particularly the scanning part? Go to Control Panel
Select System
Select Advanced
![]()
Select ENVIRONMENT VARIABLES
![]()
Highlight Path and select Edit
![]()
Go to the end of the variable value and after the ; add C:\PROGRA~1\BOS\BOSANO~1
![]()
Select OK
On the Real Vision software select bosanova under host hllapi
Using RDP I am getting a random Microsoft Licensing Error? Edit the registry
![]()
Find the registry key under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing
Note:
This works with local and domain admin only and not domain user.
![]()
Right click on MSLicensing and select Permissions
![]()
Select Advanced
![]()
Highlight Users(Local Computer Name) Select Edit
![]()
Make certain the permissions are set as below:
![]()
Right click on Hardware ID and select Permissions
![]()
Select Advanced
![]()
Highlight Users(Local Computer Name) and select Edit
![]()
Make certain the permissions are set as below:
![]()
Select OK all the way back to the registry key.
Right click on Store and select Permissions
![]()
Select Advanced
![]()
Highlight Users(Local Computer Name) and select Edit
![]()
Make certain the permissions are set as below:
![]()
Save all the way out, close registry editor and you should no longer get the error.
I cannot VNC into the XTC thin client. Turn off prompt local user to accept incoming connections in VNC Server Properties (Service-Mode) and in VNC Server Properties (User-Mode).
![]()
![]()
Having trouble getting a dual monitor to work. If you are using a VGA to DVI convertor it will not work; it needs to be true DVI monitor connection.
How do I install a certificate on XP Embedded? See the Word document below directions. The zipped file is the dll you will be missing.
How do I install a Bluetooth device on the XP embedded thin
client? When installing Bluetooth devices on xp embedded there are a list of steps that must be taken.
- Do not plug in the Bluetooth device.
- Install the wincomm drivers they are located in the product folder under Bluetooth – Winncomm
- After installing the drivers insert the Bluetooth device
- Update the driver for Generic Bluetooth radio use the INF folder in the Bluetooth – Winncomm folder (ONLY FOR USB DEVICES) otherwise skip this step
- Right click on the Bluetooth icon in the system tray and start bluetooth
- Then walk through the wizards (There is help files in the Bluetooth – Winncomm directory under user guides. Please review them
- Then connect the Bluetooth device
- If it is a WASP scan gun install the utility located in the Bluetooth – Winncomm folder
- Start that program up and connect to the appropriate com port.
!! You must install the Bluetooth a certain way or it will not work !!
Bluetooth Wireless Scanner.doc
I do I set the XP Thin client to log on automatically as a specific user?
Go to Start - Run
type control userpasswords2 - press Enter or OK
uncheck the Users must enter a user name and password to use this computer
Enter the user name and password associated.
Save the changes
Reboot the system
How can I set the 7916 to boot to LAN (PXE)?
In the BIOS go to Integrated Peripherals -> Onboard PCI Devices -> LAN Boot ROM set to enable
How do I keep the default wallpaper from loading?
I have an XP thin client with XenDesktop loading automatically,
how can I get to a desktop?
CTRL SHIFT F12 - will log you off - log back in as administrator with password admin.
How can I manually set up the 5416 (model U700) to PXE(LAN) boot?
- Press DEL as thin client is booting to enter the BIOS
- Enter password 10ZIG
- Select Advanced BIOS Features
- Change First Boot Device to VIA BootAgent
- Press F10 - Save and Exit
- Thin client will attempt to PXE boot
How can I manually set up the 5616 (model U800) to PXE(LAN) boot?
- Press DEL as thin client is booting to enter the BIOS
- Enter password 10ZIG
- Select Advanced BIOS Features
- Change First Boot Device to LAN
- Select Integrated Peripherals
- Change Onboard LAN Boot ROM to Enabled
- Press F10 - Save and Exit
- Thin client will attempt to PXE boot
Can I PXE boot to the 10ZiG Manager using the wireless connection?
No, PXE is part of BIOS and the BIOS only knows about the built in NIC.
The IP information on the bottom right of my screen is not right, it is all zeros, how do I fix that?
Go to C:\BGINFO and run the BOS.BGI, just run it and select OK and it will update.
Where can I find instructions for mounting bracket installation?
How can I improve the performance of Flash and Video on the RBT616v
when using RDP 7 and Windows 2008R2?
- Disabling the local sounds on the device helps sync the voice with the images.
- The graphics card settings improve the video
- Graphics properties- 3D settings- buffering- DEPTH, BUFFER, BIT DEPTH» Change to +24 bit depth buffer.
- Tripple buffer » ON
- Change screen resolution to 16 bit.
- Turn off windows sounds.
- Turn to classic windows theme
- Deleted every non essential program and client (RDP 7.0 essential) to free up as much RAM as possible.
Will my XPe Unit's clock adjust itself automatically for Daylight Saving Time this year?
The patch that fixes daylight saving time is below. Sign on to the thin client as administrator. After downloading the zip file make certain you extract the file and save it as an exe file. After running the program make certain changes are committed or they will be lost.
Why does my XPe thin client periodically shut down on its own?
When the thin client is shipped it has the power options set to Portable/Laptop as below:
How do I set up my XTC thin client to use two monitors?
NOTE: Not all models support dual monitor.
When trying to use a second monitor the DVI connected one will be the primary and the VGA connected monitor will be the extended. A real DVI connection is needed to make this work, using a DVI to VGA converter will confuse the hardware and make it act though both are the VGA port and send the extended desktop to both monitors.
Using RDP 7 and it is extremely slow.
Uncheck all options in the RDP experience tab.