Technical Support Survey
10zig technical support survey
10ZiG prides itself on providing the highest level of service to our customers. This commitment to our customers is why we have a 98% customer satisfaction rate.
If you have called in for technical support in the past we request that you fill out a quick 1-minute survey telling us how we handled your call and what we could have done better. This will help us ensure that every call is handled quickly, professionally and accurately.
Please click here to take the survey
Here is what some of our customers have to say about our support:
- I always get great support. Maybe you should teach some of my other vendors what customer support is. Keep us the good job!
- We worked with two of your tech support representatives that helped us. During the call I feared that they would give up because of the lack of technical skill on our end. Your staff stayed with us every step of the way until the problem was fixed. There level of experience and knowledge was outstanding. You should be very proud of the job they did. It seems today that the one big thing companies do not get is they need to provide great service along with a great product. You've done both. Give both the tech support reps a big raise. THANK YOU
- Support team is excellent!
- 10ZiG always provides excellent support for all of the products we utilize. Our tech support agent Bonnie, has always taken care of our issues and follow up to make sure things go well.
- With so many different devices in the market place not everyone knows every product to give an immediate answer. However, the entire support team continued to investigate, research and committed their time and efforts until a solution was met. At this time we have success and my thanks to all technicians , developers, and the entire support team for their continued efforts. Very impressive TEAM.