What You Need To Know About Encryption With V6R1 > 2X Thin Clients > What Sets Us Apart?

What Sets Us Apart?

At 10ZiG Technology we strive to set ourselves apart from the other thin client vendors in the market. Listed below are a few of the things that makes us different.

Unwavering commitment to customer service and support

10ZiG was recently voted by our customers as the #1 Thin Client vendor for customer service on VendorRate.com. VendorRate users rate IT vendors confidentially on ten specific performance criteria that include customer service, reliability, integrity, budget and effectiveness. 10ZiG rated highest in 9 out of the 10 categories in the report including customer service, reliability, integrity and expertise. 10ZiG was also the highest rated vendor for enterprise organizations. Read the press release here.

Our commitment to providing the highest level of customer service starts with our customers. We send a survey to every customer after they have called into tech support to make sure that they received the answers that they were looking for. Martin Pladgeman, 10ZiG President, personally reviews every survey that is submitted and follows up promptly if someone requires additional attention.

Thin Client Customization

For customers with unique requirements, 10ZiG can customize our thin clients to meet your specific needs. We can do everything from lock down your thin clients to install requested client applications. Some prior projects include:

Secure, locked down thin client images
Embed VoIP clients
Customize logo on the splash screen
Embed printer drivers
Install client applications that are not ready to be served

US Based Service, Support and R&D

10ZiG is a US based company headquartered in Phoenix, AZ. Our thin clients are developed, assembled and supported in the US. Customer service is available on your time from 6am – 5pm PST. We do not outsource - when you call us you can be sure you’ll reach an educated tech support rep in Arizona.

Flexible, no-hassle demo policy

10ZiG offers quality products and we want you to see for yourself. Our flexible, no-hassle demo policy makes it easy for you to try our thin clients in your environment. We do not require a credit card or deposit. Simply request a 30-day trial and we’ll ship the unit to you. Request a demo today!

Wide range of thin clients

10ZiG offers a wide-range of thin clients including wireless Tablets, All-in-ones, and traditional logic units. The popular RBT Series thin clients are Energy Star rated offering low power consumption in a small form factor unit. Our Wireless Tablet line includes a wide range of lightweight, durable, IP rated units.

In addition to offering a comprehensive suite of hardware options, we also have a number of unique features worth highlighting. 10ZiG’s VDI thin clients include an assortment of VDI clients pre-installed – Vmware View, Citrix XenDesktop, 2X VirtualDesktopServer, Leostream Connection Broker, Quest vWorkspace, and Ericom PowerTerm WebConnect. Thin Desktop is available to customer’s not ready to eliminate all of their old PC hardware. Our unique dual monitor utility offers enhanced capabilities for managing a dual monitor environment. Additionally, our expertise in the System i (iSeries/AS/400) market allows us to offer thin clients designed with that environment in mind with advanced 5250 features and highly trained System i support.

Simplifying Desktop Virtualization

Our goal is to take the complexity out of desktop virtualization by providing thin clients with components that simplify implementation, improve management and enhance the user experience. We have partnered with industry leaders and developed products to do just that. Highlights include:

V-Series Thin Clients
Our V-Series Line of Thin Clients are designed for a virtual desktop environment. The V-Series Thin Clients provide VDI clients pre-installed including Vmware View, Citrix XenDesktop, 2X VirtualDesktopServer, Leostream Connection Broker, Quest vWorkspace, and Ericom PowerTerm WebConnect.

Thin Desktop
Thin Desktop® simplifies the deployment of virtual desktops by turning old Windows PCs into locked down thin client devices. This allows you to leverage your existing infrastructure while benefiting from a standard user interface, centralized management and increased security.

Ericom Blaze
For enhanced performance and graphic acceleration, the new Ericom Blaze is available on 10ZiG V-Series Thin Clients, delivering graphics-rich content 10-25 times faster than Standard Microsoft RDP across WANs and congested LANs.

Virtual Desktops Made Easy
Take the guesswork out of desktop virtualization. 10ZiG has pieced together all components to provide the best value in desktop virtualization. For one low, flat price this bundled solution includes:

Server
Thin Clients
Software
Professional Installation

The entire solution is provided and supported by 10ZiG Technology, making your whole VDI experience easier now and into the future. Our VDI experts get your virtual desktops up and running in no time with free professional installation.

Community Relations & Company Culture

10ZiG provides a positive, fun environment where employees, partners, resellers, and customers are all treated with integrity and respect. We pride ourselves on giving back to the community in which we live. Employees receive one volunteer day a year where they are encouraged to volunteer within their community. Donations are another way we give back. In the past we have donated our equipment and services to local organizations and schools.