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The Company

Ignis Asset Management provides the stability of a well-capitalized investment business with some £67.6bn* in assets under management and distributes a range of global investment services.

The Challenge

Complete Endpoint Partner

With over 20 years of experience in Thin and Zero client hardware and software solutions for VDI, Daas, SaaS, and Web Apps, 10ZiG provides the expertise and support you need to optimize your remote operations. With 10ZiG, you get a single, reliable partner committed to your success from the first call through ongoing customer support.

Free Management Tool

Our 10ZiG Manager™ is browser-based, cloud-ready, and allows you to deploy and manage all of your endpoints running a 10ZiG OS. The 10ZiG Manager™ is feature-rich, secure, and intuitive, and comes with unlimited user licenses.

Complimentary Repurposing Software

10ZiG RepurpOS™ is our purpose-built Linux OS that sustainably extends the life of, or converts existing PCs, laptops, and third-party thin clients. Devices are transformed into dedicated, managed, secure, and responsive endpoints for VDI, DaaS, SaaS, and Web Apps.

Unparalleled Support

From initial contact, during your Proof of Concept (POC), deployment, and ongoing management - our team is always ready to help you get the most out of your 10ZiG solutions. We pride ourselves on our top-tier customer support, offering personalized assistance every step of the way.

  • Looking to upgrade existing Thin Client estate with modern Zero Clients that would fully support VMware Horizon PCoIP Protocol
  • Needed to take away the burden of supporting business critical application and peripherals such as dictation devices, label printer
  • Take complexity out of day-to-day management of desktops, and problems that were created by running a Windows Thin Client with two desktop Oss – local and virtual machine

Ignis Asset Management had already implemented VMware Horizon View as its desktop delivery method and was now looking to upgrade its HP Thin Client estate with modern Zero Clients that could fully support the PCoIP Protocol. The challenge was to take the complexity out of the day-to-day management of the desktop and the problems that were created by running a Windows Thin Client with two desktop OSs, both the local one and in the virtual machine, while providing seamless support for specialist peripherals. Blair Kirkland, Technical Specialist (Desktop
Virtualization) at Ignis said, “We have always had an interest in Zero Client technology and how it could reduce the complexity of managing our desktops. Unfortunately, at the time of our initial project, VMware Horizon View Zero Clients couldn’t offer us the dual and quad screen support we required, and the best solution appeared to be provided by Windows. We implemented HP T5740e Windows Embedded 7 Thin Clients, adding them to the domain and managing them as domain devices through group policy. It’s fair to say that this solution was not ideal.
Supporting two desktops was a definite drain on our resources and added a layer of complexity. In addition, we were experiencing latency issues and we felt that performance could be significantly improved. The Windows services and drivers running in the background took a chunk of resource away from the processing power of the Thin Client and it constrained the end user experience. Our users also found it difficult and sometimes confusing to have two desktops. To change a password, they had to amend it locally on the Thin Client, otherwise it wouldn’t pass through to the virtual machine. The system wasn’t particularly intuitive either. “We had always kept one eye on Zero Clients, one of the main reasons being the need to take the burden away from supporting business critical applications and peripherals. A good example of this is the experience we had with some of our system keyboards which required software to be installed on both the virtual machine and the Thin Client. We knew that a Zero Client would erase this problem and make it easier to integrate other peripherals such as our dictation devices and label printers.”

The Solution
10ZiG PCoIP Zero Client Solutions 

A Partnership Defined by Success

Ignis has been reaping the rewards of its new 10ZiG V1200 Teradici Solution both at the desktop and with the Support Team. Performance levels have increased, and login times have been halved, saving users valuable time and helping increase productivity. The 10ZiG V1200s are taken straight from the box, plugged in and are ready to use in about two minutes. 10ZiG have also supplied the PCoIP Manager free with the devices which made updates and firmware upgrades a simple and centralized process. The required changes can now be made with a couple of mouse clicks. In comparison to the old units, the V1200s have lowered the overall management overhead while providing us the very best performance in our VMware Horizon View environment.” said Kirkland.
“In terms of productivity, the reduction in boot time has been exceptional. By using folder re-direction, we have cut down the time it takes to reach the desktop from two and a half minutes to under a minute with the 10ZiG V1200s. This is not an insignificant amount of time across the business when you add the desktops up. Throughout the project, our relationship with 10ZiG has been a key benefit for us. The Sales Team have been very attentive and actioned any requests we had quickly and effectively… this experience has also been mirrored with the 10ZiG Support Team who have delivered an excellent level of support, which can only be a good sign for the future. We had not truly seen the benefits of our VMware View VDI solution until we implemented 10ZiG’s solution, and I am certain that this will continue as we deploy more V1200s onto desks. I certainly have no hesitation in recommending 10ZiG in the future.”
Bruce Paterson
Technical Specialist (Desktop Virtualization) at Ignis added

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