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      Modernized Thin Clients

      Compact, Energy-Efficient Devices for Remote Computing Access

      Modernized Zero Clients

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      RepurpOS

      Transform Existing Hardware into Secure, High-Performance Virtual Endpoints

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      The 10ZiG Manager™

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TWM Solicitors & 10ZiG

“We’ve made the right decision to invest in 10ZiG modernized thin clients. They’re easy to manage, easy to maintain and the 10ZiG team has been excellent to work with. The burden of desktop management – which used to be time-consuming, boring and frustrating – has simply disappeared.”

– Alan Barrett, Head of IT, TWM Solicitors

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Multidisciplinary Law Firm

With roots stretching back to the 1790s, TWM Solicitors is a multidisciplinary law firm employing 240 staff operating across three sites in Surrey – including its principal office in Guildford. TWM acts as a trusted legal partner for individuals, families and businesses, offering a range of legal services from residential conveyancing, through to commercial law and litigation. The firm’s IT infrastructure supports a hybrid workforce, with staff regularly working both in-office and from home.
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The Challenge

Moving to the Cloud

Several years ago, TWM Solicitors made a strategic decision to exit on-premises infrastructure and transition to cloud and SaaS-based solutions to reduce capital expenditure, move to a predictable operational cost model and accelerate the delivery of new technology services across the business.

The Solution

10ZiG Modernized Microsoft Zero Clients

In an ambitious program completed over several months, TWM simultaneously migrated from Microsoft Remote Desktop Services (RDS) to Azure Virtual Desktop (AVD), moved from on-premises backend infrastructure to Microsoft Azure, upgraded to Microsoft 365, installed new practice management software, rolled out dual monitors across all desks and deployed 10ZiG modernized thin clients in its offices. The entire program was delivered by a four-person IT team.

TWM Solicitors found 10ZiG through Softcat, a trusted reseller the firm has worked with for over a decade. After a successful trial, it procured approximately 240 10ZiG devices running Windows IoT LTSC (Long-Term Servicing Channel) – a locked-down, highly secure version of Windows 10 with security support through to February 2032. The 10ZiG devices therefore serve a single purpose and function as highly managed secure terminals that simply open an AVD session and nothing else. Furthermore, the endpoints are set up to optimize Teams and Zoom calls running in AVD, leveraging the power of the local 10ZiG thin client hardware.

Using 10ZiG Manager, TWM Solicitors can now also remotely power devices on and off, automate patch deployment and maintain consistent configurations across all offices, further reducing operational overhead and improving endpoint consistency.

TWM has run the numbers. Centralized remote management has saved the IT team from visiting multiple offices. The cumulative saving runs to hundreds of hours of IT engineering time and significant travel costs. Equally, device replacement has been simplified: because every 10ZiG modernized thin client holds no local user data, a faulty unit is swapped in minutes with no data recovery and no software to reinstall.

A Partnership Defined by Success

Low TCO , Low Complexity, Maximum ROI

At a similar price, or even lower than an equivalent PC, the annualized cost works out at around £50 per year. “When you break it down, we’re paying roughly £1 a week for a device with very little day-to-day management required,” says Barrett. “We’ve made the right decision to invest in 10ZiG modernized thin clients. They’re easy to manage, easy to maintain and the 10ZiG team has been excellent to work with. The burden of desktop management – which used to be time-consuming, boring and frustrating – has simply disappeared.” “Organizations moving towards Microsoft AVD and cloud-based work environments increasingly need endpoint solutions that are secure, simple to manage and operationally efficient,” says James Broughton. “By combining our thin client endpoints with Microsoft AVD and 10ZiG Manager, TWM Solicitors is an excellent example of how organizations can modernize desktop infrastructure while simplifying IT operations and supporting long-term cloud transformation strategies.”

Every device arrived pre-configured and ready to connect to the network. This saved us a lot of time during the rollout – which was welcome, given the physical effort involved: unpacking computers and monitors, assembling thin client bases and monitor arms, fitting everything to desks, then removing old equipment and recycling packaging. At our largest office in Guildford, we replaced over 100 machines and monitors in a single day.

Alan Barrett
Head of IT, TWM Solicitors

A Partnership Defined by Success

Low TCO , Low Complexity, Maximum ROI

At a similar price, or even lower than an equivalent PC, the annualized cost works out at around £50 per year. “When you break it down, we’re paying roughly £1 a week for a device with very little day-to-day management required,” says Barrett. “We’ve made the right decision to invest in 10ZiG modernized thin clients. They’re easy to manage, easy to maintain and the 10ZiG team has been excellent to work with. The burden of desktop management – which used to be time-consuming, boring and frustrating – has simply disappeared.” “Organizations moving towards Microsoft AVD and cloud-based work environments increasingly need endpoint solutions that are secure, simple to manage and operationally efficient,” says James Broughton. “By combining our thin client endpoints with Microsoft AVD and 10ZiG Manager, TWM Solicitors is an excellent example of how organizations can modernize desktop infrastructure while simplifying IT operations and supporting long-term cloud transformation strategies.”

“Every device arrived pre-configured and ready to connect to the network. This saved us a lot of time during the rollout – which was welcome, given the physical effort involved: unpacking computers and monitors, assembling thin client bases and monitor arms, fitting everything to desks, then removing old equipment and recycling packaging. At our largest office in Guildford, we replaced over 100 machines and monitors in a single day.”

Alan Barrett
Head of IT, TWM Solicitors

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