QHotels

By implementing 10ZiG’s cross platform repurposing solution, QHotels can now oversee their desktops remotely. In addition, their implementation of 10ZiG Thin Clients has given them a true futureproofed solution which allows them to move away from desktop PCs to more agile, manageable, and secure desktop hardware. 

Kelly listed some of the benefits that QHotels have seen since purchasing 10ZiG hardware and software, “Out of all the benefits we have seen from implementing the 10ZiG solution, the visibility we have achieved over our desktops has made the biggest impact. Processes which have historically been time consuming and resource intensive have become simple and efficient. For Engineers to add a new desktop at our remote sites we simply ship out a 10ZiG Thin Client and ask the user to plug the unit in themselves. Once in, we just deploy an image remotely and they are ready to go. Enabling our Engineers remote access has saved them valuable time which they can now use to add value to QHotels elsewhere.” 

The 10ZiG Team has visited QHotels at various stages throughout their project. Furthermore, the QHotels Engineers have also visited 10ZiG’s UK Head Office to work alongside the 10ZiG Engineers in order to solve any ongoing integration challenges presented to the devices. Kelly also cited this as a plus point of 10ZiG over his experience with other vendors, “I am pretty certain that we would not have been offered the chance to utilize testing facilities and Engineering staff from many other vendors, if any. This further enhanced our impression of 10ZiG. 

“There are also a host of other benefits that we know we will see from the 10ZiG solution in the future, including the increased lifetime of the devices. Once we have a full 10ZiG Thin Client environment, we will have an agnostic hardware solution that isn’t limited by the life support of a local Windows OS. Another future benefit is the energy savings we will see from using Thin Clients. Typically, our PC range uses between 50-100 watts in comparison to the 10ZiG units that run at 12 watts. Overall, of our sites we should see a sizeable reduction in our energy costs and C02 footprint which is a bonus and underpins our Green Tourism Accreditation.” 

In summary, David Kelly cites the reasons why QHotels would recommend 10ZiG, “There are a couple of main reasons I would recommend 10ZiG, with the first being the ease of management and visibility we now have over our desktops. The solution has drastically changed the way we provide IT support to our workforce for the better.  Another feather in 10ZiG’s cap is their level of personal service. They have continued to show that they are a company we are happy to do business with. It has also been refreshing that from the POC stage through to post-sales support, I have received a very personal level of contact throughout. Other companies chop and change Account Managers regularly, so it has been great to keep that relationship going with a group of individuals at 10ZiG.”