Career Opportunities
Think you're a good fit? We want to hear from you.

Join The Team

10ZiG is a world market leader in Thin and Zero Client Technology for the Virtual Desktop Infrastructure (VDI) industry. 10ZiG has long-standing partnerships with industry leaders such Citrix, VMware and Microsoft. With headquarters in Phoenix, AZ and offices in Europe and Asia Pacific, 10ZiG has a an extensive lineup of the most powerful, reliable and affordable Thin and Zero Clients that support the full feature sets of acceleration protocols such as HDX, HDX 3D Pro, PCoIP, Blast Extreme and RDP.


10ZiG offers traditional dual screen Thin and Zero Clients, including the widest range of TERA2-based PCoIP devices on the market as well as Quad Screen and All-in-One devices.


If there are any open opportunities you think you'll be a good fit for, we can't wait to hear from you! Send us an email at careers@10zig.com.


Current Opportunites

10ZiG 10ZiG Junior Support Technician / US Headquarters

Overview


10ZiG is currently looking for self-motivated, detail orientated individuals with strong troubleshooting skills who are looking to gain knowledge and experience in the IT field.


Responsibilities:

As a Junior Support Technician, you will provide industry leading professional technical support to our external and internal customers via phone, email, chat etc.

• You will help provide a first level of diagnostic support to our customers via phone, email, chat, remote assistance.

• Establish product performance and testing baselines as you put our hardware and software through its paces in rigorous testing procedures.

• As a member of Technical Support, you will ensure all customer support calls are logged, through the relevant business solutions and resolved in a timely manner and keep the developers, Technical Support and customers updated with the current status of the support call.

• Assist with the draft and editing of documentation and manuals.

• Hands On: As part of our on-going evolving product line you will build and test your own environments and document and provide feedback and ideas on our prototypes and new product lines. You may also build, configure, update and troubleshoot our internal desktops and thin clients.

• Gain experience as you take part in meetings and voice conferences between departments, customers, business partners and vendors.

• You will learn and gain experience on the latest in many industry standard virtual technologies such as VMware, Citrix and Microsoft RDP.

• You will be asked to provide troubleshooting and support as required for our internal test environments.

• Assist or take on other duties as needed by the department or company as we all work together in 10ZiG’s success.



The Person:

• Technical, detail orientated, responsible, organized, self-motivated, and a fast learner.

• Have the ability to work as a team or on their own with/without supervision.

• Provide courteous and professional phone support with customer service skills.

• Excellent written and verbal communication skills.

• Ability to handle multiple tasks simultaneously and thrive in a fast-paced work environment.

• Microsoft Office experience (Word, Outlook, and Excel); strong keyboarding speed and accuracy.



Desired Knowledge of some of the following:

• Call logging, ticketing system or CRM

• Excellent customer service

• VMware virtualization

• Citrix virtualization

• Microsoft Hyper-V

• Microsoft Windows Server 2008/2012/2016

• Linux Knowledge

• Wireless Technology

• Wireshark

Applicant must have or show to be working on gaining some of the following:

• CompTIA A+, Network+, Server+

• Majoring in Computers/Computer Science or Microsoft Networking



Rewards:

• Competitive starting salary

• 401K with company matching

• PPO medical, dental, and H.S.A

• 10 days of PTO for first year, rising to 18 days after 2 years of service

If you have the skills and desire to apply for this great career opportunity, please e-mail your resume to alexh@10zig.com

10ZiG 10ZiG General Sales Assistant / UK (EMEA) Headquarters

We are an exciting international technology company, looking for someone to join our friendly, hardworking team.


Does this sound like you?


We need someone who prides themselves in hard-work, self-motivation and is determined to forge a career for themselves with a future goal of moving into a full time sales executive position.


If this still sounds like you then we are just as excited as you are…


Your Job Description


We’re seeking a full-time Sales Assistant who’ll assist our Sales department with varied tasks, including data analysis, email and phone correspondence with new and existing customers, along with other clerical/administrative/manual tasks as required.

As a company we exhibit at over fifty events a year, with twenty of those being in the EMEA region, looked after by the Leicester office. In certain circumstances the candidate may be required to attend as part of the show staff. In the event this is the case, your travel, accommodation and expenses will be paid for by 10ZiG Technology.


About You

  • Motivated and hardworking.
  • Driven to achieve.
  • An eye for detail
  • Strong communicator
  • A good knowledge of Microsoft Office skills, mainly in Word, Excel and PowerPoint.
  • Good initiative
  • Willingness to learn
  • Confidence
  • A driving license holder (non-essential but advantageous).

Employment


This position is 37.5 hours per week (Monday-Friday 09:00am-5:00pm), with the occasional flexibility to attend tradeshows if required. Upon successful completion of a three-month probationary period, you will be offered a permanent contract of employment.


Required Education/Experience


Education/experience come in different forms, so whether you are a university graduate, or have gained customer service experience already then this position is yours to take. You have a strong command of spoken and written English, are well-mannered and well-spoken.



If we’ve been describing you and you like what you’ve read about us then please email us your CV, and a cover letter detailing why you think you’re the best candidate for the position. Apply Now.


If you have the skills and desire to apply for this great career opportunity, please e-mail your CV to tomd@10zig.com

10ZiG 10ZiG Account Director / UK (EMEA) Headquarters

We are an exciting international technology company, looking for an Account Director with a proven track-record.


Does this sound like you?


We need a team player who is also extremely self-motivated, hard-working and has experience of working towards sales-targets and a track record of hitting them.


If this still sounds like you then we are just as excited as you are…


We’re seeking a full-time Account Director who will manage various partners, customers and prospects in the UK and or Europe. You’ll report directly to the Sales Director, meeting targets for product sales through our channel partners and distributors. You will be given current trading accounts to expand upon, patches to prospect and work new leads brought to you through our website, tradeshows, marketing activities and through our partner network. You’ll work in a team of Pre Sales engineers and have the support of your sales colleagues, managing the account from inception to delivery – including forecasting and communication with all departments to achieve success. You’ll look after exciting customers across all sectors including Healthcare, Finance, Defence, Housing, Retail and more. We exhibit at over 20 events a year so travel will include overnight stays and occasionally international trips. Your travel, accommodation and expenses will be paid for by 10ZiG Technology.


About You

  • Proven Sales Success
  • Relationship builder/maintainer
  • Team worker
  • Strong communicator
  • Preferable knowledge or interest in technology/IT
  • Good initiative
  • Customer focused
  • Faultless approach to business ethics
  • A UK driving license holder


Employment


We believe in flexible working, and give and take in terms of working hours. Home working is an option, as is working from our Leicester office. This is a Monday to Friday full time role, so anticipate to work more than 40 hours per week. You will require flexibility for travel, overnight stays and visiting customers. Upon successful completion of a three-month probationary period, you will be offered a permanent contract of employment.



If you have the skills and desire to apply for this great career opportunity, please e-mail your CV to tomd@10zig.com

10ZiG 10ZiG Infrastructure/Sales Engineer / US Headquarters

About Us


10ZiG Technology is a leading provider in Thin and Zero Clients for the latest virtual desktop solutions. 10ZiG has long-standing partnerships with industry leaders such as Citrix, VMware and Microsoft. With headquarters in Phoenix, AZ and offices in Europe and Asia Pacific, 10ZiG has a wide reach within the Thin and Zero Client worldwide marketplace.


Overview


We are currently looking to add an Infrastructure/Sales Engineer to join our US team in our Phoenix, AZ Headquarters.


The Infrastructure/Sales Engineer provides support for the internal 10ZiG network, ensuring that all systems are functional and appropriately configured for test, development, and technical support needs in support of 10ZiG products. This includes, but is not limited to Active Directory, VMware ESXi, VMware Horizon, Citrix XenApp/Xendesktop and Microsoft Remote Desktop Services.


The Infrastructure/Sales Engineer role also provides pre-sales technical support to internal and external sales teams during the sales process, working directly with partners and customers as needed during the process. Accountable for the technical validity and interoperability of solution and the direct relationship with the customers’ strategic business plans.


Responsibilities include a combination of pre-sales consultation services, performing technical product demonstrations, project managing, proof of concept engagements, and thin computing initiatives. Qualified candidates will work with mid-sized & enterprise customers to shorten the sales cycle by overcoming technical hurdles within specified accounts. The Infrastructure/Sales Engineer must demonstrate solid communication skills, technical expertise and working both independently and within a team. They must also be able to communicate both to a technical audience as well as management and c-level executives. The Infrastructure/Sales Engineer must be able to work in a stressful yet results-oriented environment, often switching different priorities at intervals as and where required.


Reporting into the Head of Technical Services, the role is primarily Phoenix office based but may involve some travel both within the state of Arizona and to sites in the continental US.


Role Responsibilities

  • Maintain, update and configure internal 10ZiG network in response to changing business objectives, ensuring uptime of business-critical components
  • Recommend technology updates and changes to complement required functionality
  • Support internal 10ZiG users and external sales teams’ IT needs
  • Work with sales team for pre-sales customers and partners
  • Work with technical support team on handover of completed projects and tasks
  • Match products and solutions to customer technical needs
  • Describe key technical features, benefits and how these features differ from the competition
  • Overcome common technical objections
  • Reproduce customer issues and file articulate bug reports to development
  • Create training and presentation material as and where required
  • Present at tradeshows, partner and customer events
  • Study and learn new technology both complementary and competing to our own portfolio
  • Expert product knowledge of the entire 10ZiG portfolio
  • Understand and articulate virtualization solution including VMware, Citrix and MS RDS (Citrix Virtual Apps and Virtual Desktops experience (CCEA a plus), VMware Horizon experience (VCP a plus), Microsoft Server OS and Windows Desktop Operating Systems (MCSE a plus)
  • Understand and articulate management software options and deployment processes
  • Understand and articulate all models of Thin and Zero clients and their features


Requirements

  • 5+ years of IT experience in a Vendor, Professional Services, IT Consulting, Systems Integration, or end-user environment
  • 2+ years, technical pre-sales experience, or technical business-related experience
  • Citrix XenApp and Xendesktop experience (CCEA a plus), VMware View experience (VCP a plus), Microsoft Server OS 2012/2016/2019, and Windows 7/10 experience (MCSE a plus)
  • Computer Science or related Degree--Associates, Bachelors or higher preferred
  • Excellent organizational, customer service and communication skills
  • Professional presentation skills
  • Hands-on experience with building servers and setting up networks
  • Self-starter that manages time and activities with little day-to-day guidance or interaction from management


Rewards

  • Excellent starting salary
  • Health Coverage and 401K
  • PTO days accrual from day 1


If you have the skills and desire to apply for this great career opportunity, please e-mail your resume to edr@10zig.com


NO RELOCATION OR SPONSORSHIP IS OFFERED FOR THIS POSITION


bg_careers.jpg