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This error can appear for the following reasons

  1. The PC does not have a PCoIP Host Card installed
  2. The “Host Driver Function” checkbox is not checked on the host SW configuration -> Host Driver Function page
In the second case you MUST reboot the PC and reattempt to install the software as directed below:
  • Go to the web address of the host card itself by entering it into to a web browser. Click on the log in button, go to configuration and then Host Driver function.
  • Check the box to “Enable Host Driver Function

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