When connecting to Virtual Desktops/Apps via Citrix Cloud or Netscaler, the Desktop or Application fails to open.

Ensure that Session Reliability is enabled under Control Panel / Citrix Settings / Advanced. Note: This is enabled by default in firmware 10.12.166 or higher.

My VMware Horizon environment does not require Domain information during login, but my NOS-V 10ZiG client requires me to insert a domain name in order to proceed. How do I disable this in NOS-V?

Go to Control Panel / VMware Horizon / Login, then enable the ‘Hide Domain Field’ option.

Which PoE Class and how much power consumption is required for the V1200-POE and 5900q series including PoE module?

The V1200-POE and 5900q series including PoE module falls into PoE class 4 (12.96W-25.5W). Although typical usage of the clients is significantly less (i.e. 5-7 watts), you should allow for 23W per client. This is due to initial power requirements, specifically where multiple monitors are attached and the client initializes and performs boot up.

Using a USB webcam in VMware Horizon it is either slow or does not redirect.

The USB redirection feature that can be installed with Horizon Agent does not support webcam redirection. If you redirect audio input devices through USB redirection, the audio stream does not synchronize properly with video during Real-Time Audio-Video sessions, and you lose the benefit of reducing the demand on network bandwidth. You can take steps to ensure that webcams and audio input devices are redirected to your desktops through Real-Time Audio-Video, not USB redirection.

https://docs.vmware.com/en/VMware-Horizon-7/7.0/co…

How do I configure the 6048q COM Redirection in Citrix using Port-on-Foot?

What webcams are supported on the NOS/PKOS/RepurpOS platform?

The USB video device class (also USB video class or UVC) is a USB device class that describes devices capable of streaming video like webcams, digital camcorders, analogue video converters, and still-image cameras. 10ZiG supports all UVC based Webcams across NOS/PKOS/RepurpOS platforms.

10ZiG has tested these specific webcam models*:

Make

Model

Logitech

B910

Logitech

C920

Logitech

C270

Logitech

C930e

Microsoft

LifeCam HD-3000

* supported webcams are not restricted to those listed. For more information please, contact support.

What key do I use to access the BIOS?

The ESC key will enter the BIOS, except on the 7500 Series laptop form factor. The 7500 unit uses the F2 key.

I am trying to get dual HDMI monitors to work on the 58XX (L800) model, each will work but not both at the same time.

Please contact tech support for a BIOS that will support dual HDMI monitors.

How do I RDP to a Terminal Server that requires NLA (Network Level Authentication)?

How many DNS servers will a Linux thin client recognize when the DNS servers are configured via DHCP?

The Linux thin client OS is currently limited to two DNS servers.

How do I install a mounting bracket on a 4400 Series, 5800 Series and a V1200-P model?

Mounting instructions can be found HERE.

When connecting to a 2012 RDS server I only get the option to use screen 1 or 2 or view the screen across both (span) in the RDP setup as if one giant monitor is connected. The monitors need to act like two independent monitors.

Make certain you check use NLA, FreeRDP needs the box checked in order to extend the desktop or it will span.

Become a 10ZiG Ready Partner

Apply to become a 10ZiG Ready Partner HERE and let’s start creating great stories together.

Get Your 30-Day
Free Demo

Experience the power of 10ZiG risk-free. No credit card. No obligation.