I’d like to reimage my 10ZiG thin or zero client without using the 10ZiG Manager. Can you guide me through the process using the .tar firmware file I have?

The simplest way to reimage a single 10ZiG thin or zero client without using your 10ZiG Manager server is to use our USB Imaging Utility. You can download the latest version of the Utility from our Firmware Downloads page here.

For this process you will use a USB drive that is 32GB or smaller. It is recommended to avoid using SanDisk or Kingston drives as they have hidden partitions that will disrupt the imaging process.

The steps to use the USB utility to reimage your 10ZiG client are as follows.

1. Download and run the USB Imaging Utility to format your USB drive, make it bootable and to install our imaging utility onto it.
2. After creating the bootable USB, copy the .tar format firmware file to the root directory of the drive.
3. Insert the USB into the unit and power it on.
4. When you see the initial 10ZiG splash screen or hear the POST beep, start tapping the ESC key to enter the boot manager (F7 on the 7548qTAA laptop models, followed by the BIOS password 10ZIG in all caps).
5. Select your USB drive as the boot device and let it boot.
6. Once booted, you will enter the PXE Recovery Linux environment. From the menu, choose “Install from USB”.
7. In the file explorer window, select the .tar firmware file and click OK.
8. Confirm the action when prompted; you will then see the progress bar.
9. After completion, you will return to the PXE Recovery Linux screen. Choose “Reboot” and hit “Yes” to  confirm.
10. Remove the USB drive, and the unit will boot up into the new firmware image.