The 10ZiG Manager’s Secure Connector proxy manages VNC connections to the endpoints from your 10ZiG Manager server. Because of this, you must connect to the 10ZiG Manager’s Web Console using the proxy port (443 by default) rather than its native port of 52443. Using 52443 goes around the proxy rather than through it, thus disabling the ability to connect to the client with VNC.
There was a conversion to XML-based configuration in our 16.5.x branch of firmware. With the new XML format comes the requirement of leveraging the 10ZiG Manager’s Web Console for configuration and management of the clients. The new XML format is not compatible with the legacy MMC console and is unsupported there.
You can easily update the Secure Connector certificate by running the MgrWsRelayConfig program from the following directory: C:\Program Files (x86)\10ZiG\10ZiG Manager\MgrWsRelay
Running the MgrWsRelayConfig application will bring up the 10ZIG Manager Secure Connector Setup menu from where you will have the option to generate a new self-signed certificate or import an already existing cert.
If you would like to use an existing cert, click the “Import” button to import your desired certificate. You may also generate a self-signed certificate if desired.
Once the cert has been successfully imported, please restart the 10ZIG Manager Services to ensure the changes take effect.
If the Syslog has messages similar to the ones below, the database is corrupt.
11-07-12 12:53:13:881 10ZiG Syslog Server started.
11-07-2012 12:53:14:006 <Error> MgrServer [DBConnection::ExecuteReader] : Command: ‘SELECT t1.*, t2.name FROM client AS t1 LEFT JOIN locks AS t2 ON t1.id = t2.name WHERE t1.id = ‘8000E0C545EC2C00” Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.\tenzigmgr\client’ is marked as crashed and should be repaired
11-07-2012 12:53:14:006 <Error> MgrServer [DAOThinClient::Get] : System.NullReferenceException: Object reference not set to an instance of an object.
at Tenzig.Manager.Server.Data.DAOThinClient.Get(String id)
11-07-2012 12:53:14:975 <Error> MgrServer [DBConnection::ExecuteScalar] : Command: ‘SELECT COUNT(*) FROM client WHERE id = ‘8000E0C545F0FC00” Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.\tenzigmgr\client’ is marked as crashed and should be repaired
11-07-2012 12:53:14:975 <Error> MgrServer [DBConnection::ExecuteNonQuery] : Command: ‘INSERT INTO client (id, platform, authorized, mac, wlan, lastip, name, type, vers, hw, ewf, domain_membership, domain_name, info, agent, time_stamp) VALUES(?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.\tenzigmgr\client’ is marked as crashed and should be repaired
11-07-2012 12:53:14:990 <Error> MgrServer [DBConnection::ExecuteReader] : Command: ‘SELECT t1.*, t2.name FROM client AS t1 LEFT JOIN locks AS t2 ON t1.id = t2.name WHERE t1.id = ‘8000E0C545F0FC00” Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.\tenzigmgr\client’ is marked as crashed and should be repaired
11-07-2012 12:53:14:990 <Error> MgrServer [DAOThinClient::Get] : System.NullReferenceException: Object reference not set to an instance of an object.
To repair perform the following:
The database lock is most likely an issue with the anti-virus software installed on the PC – exclude the 10ZiG Manager and MYSQL programs in the anti-virus program and the 10ZiG Manager should pick the thin clients.
The 10ZiG Manager uses UltraVNC viewer for shadowing thin clients. This viewer provides various additional features like chat and file transfer. These features can be accessed via hot key sequences that begin with “Ctrl+Alt
The 10ZiG Manager communicates with the various thin clients on several network ports that will conflict with existing DHCP or Active Directory functionality; therefore, it is recommended that the Manager not be installed on computers that already host these services such as domain controllers.
Following are the associated ports for the 10ZiG Manager:
Cloud Connector Ports
Tip: If you are unable to PXE boot from your 10ZiG Manager, run a command prompt and type in netstat -abp udp to find out what services are bound to your ports.
A working example should look like this
UDP(DHCP/BOOTP) 0.0.0.0:67
[MgrService.exe]
UDP(TFTP) 0.0.0.0:69
[MgrService.exe]
Click here to download the 10ZiG Manager Cloud Connector Set Guide.
The sysprep settings are stored within the database. However, if you need to remove previously saved settings:
If the Syslog has messages similar to the ones below, the database is corrupt.
11-07-12 12:53:13:881 10ZiG Syslog Server started.
11-07-2012 12:53:14:006 <Error> MgrServer [DBConnection::ExecuteReader] : Command: ‘SELECT t1.*, t2.name FROM client AS t1 LEFT JOIN locks AS t2 ON t1.id = t2.name WHERE t1.id = ‘8000E0C545EC2C00” Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.tenzigmgrclient’ is marked as crashed and should be repaired
11-07-2012 12:53:14:006 <Error> MgrServer [DAOThinClient::Get] : System.NullReferenceException: Object reference not set to an instance of an object.
at Tenzig.Manager.Server.Data.DAOThinClient.Get(String id)
11-07-2012 12:53:14:975 <Error> MgrServer [DBConnection::ExecuteScalar] : Command: ‘SELECT COUNT(*) FROM client WHERE id = ‘8000E0C545F0FC00” Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.tenzigmgrclient’ is marked as crashed and should be repaired
11-07-2012 12:53:14:975 <Error> MgrServer [DBConnection::ExecuteNonQuery] : Command: ‘INSERT INTO client (id, platform, authorized, mac, wlan, lastip, name, type, vers, hw, ewf, domain_membership, domain_name, info, agent, time_stamp) VALUES(?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.tenzigmgrclient’ is marked as crashed and should be repaired
11-07-2012 12:53:14:990 <Error> MgrServer [DBConnection::ExecuteReader] : Command: ‘SELECT t1.*, t2.name FROM client AS t1 LEFT JOIN locks AS t2 ON t1.id = t2.name WHERE t1.id = ‘8000E0C545F0FC00” Failed : (OdbcException) ERROR [HY000] [MySQL][ODBC 3.51 Driver][mysqld-5.0.67-community]Table ‘.tenzigmgrclient’ is marked as crashed and should be repaired
11-07-2012 12:53:14:990 <Error> MgrServer [DAOThinClient::Get] : System.NullReferenceException: Object reference not set to an instance of an object.
To repair perform the following:
Check to see if the .tar file was renamed when it was downloaded. The 10ZiG Manager looks for a specific naming convention when it starts the firmware option, if that naming convention does not match up to what it requires it will fail. If this is the case, rename the file back to the original name and try the firmware update again.
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