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March 18, 2022

Relying on Good Technical Support & Customer Service? 10ZiG Does Not Disappoint!

Here's What People Are Saying...

10ZiG for Great Technical Support

10ZiG continuously provides excellent Technical and Customer assistance with US & EMEA based support. People have great things to say about 10ZiG’s Technical Support – and here are some samples:

  • “You guys (and gals) continue to be the professional and courteous people that we enjoy doing business with…”
  • “10ZiG has great tech support, and it was a pleasure. I was able to get my answer right away in a timely fashion.”
  • “The Technician is awesome. Very helpful and friendly.”
  • “Tech Support has always been on the spot.”
  • “The Tech was awesome and stayed on the phone with me for the entire time it took to get me up and running.”
  • “I needed a firmware update and the Tech sent it to me immediately.”
  • “Support has always been quick to respond and has always resolved my issues with one response.”
  • “Support was great!”
  • “Great patience and detailed support have been greatly appreciated.”
  • “It was fast, Tech was pleasant, and my issue was taken care of…”
  • “Always super helpful. Thanks!”
  • “Excellent and really knows their stuff.”
  • “Absolutely the best! Always responsive and helpful. Wonderful so far in helping me!”
  • “AWESOME!!!!!!”
  • “Great to work with!”
  • “The tech was a joy to work with. Pleasant, knowledgeable, and an excellent brand ambassador for 10ZiG product.”
  • “Very helpful and prompt in providing assistance for my issue.”
  • “The best!”
  • “Very knowledgeable and was able to give great advice on how to solve my issues.”
  • “Excellent. Very technical and also knowledgeable of the product and troubleshooting.”
  • “Great help in sorting out our issue.”
  • “Great!”

More great comments about 10ZiG and 10ZiG’s Support can be found on our testimonial page!

10ZiG for Great Management Software

An excellent 10ZiG Technology feature is The 10ZiG Manager – our free, easy-to-use endpoint management software suite provided to customers using endpoints running on a 10ZiG OS in a virtual desktop infrastructure environment - from x86 devices to laptops, tablets or old, outdated Dell or HP endpoints, and more.

Customers have positive things to say about The 10ZiG Manager™:

  • “The Manager is great. You can complete all tasks from one central location. What more could a Network Admin ask for?!”
  • “I like it very much. The interface is very powerful and the ease of updating templates and deploying them is exceptional.”
  • “What I love about it is how easy it is to manage the endpoints that we have. That saves so much time on setting everything up and takes the human error out of the equation.”
  • “I like that I can update firmware and settings remotely without the need to have a Technician on site. Very helpful.”
  • “I like the functionality, especially in regard to updating and template management. It's nice to do it all from the console remote.”

About 10ZiG

10ZiG is a virtual desktop endpoint provider that offers top-quality Thin & Zero Clients for VDI and Cloud, centralized management software, exceptional tech support service, and an advance warranty. We provide leading Intel and AMD based, Dual and Quad Core Thin & Zero Clients for VMware, Citrix, Microsoft, and other environments. 10ZiG offers free, no-obligation demo devices, best-in-industry Technical Support teams based in the U.S. and Europe, and provides at no cost, the Cloud-enabled The 10ZiG Managerwith unlimited user licenses. Get your free demo at sales@10zig.com or sales@10zig.eu or just click here > FREE demo.